Last updated: October 1, 2025

1. Introduction
This Privacy Policy describes how Colors Of Wardrobe (“we”, “us”, “our”, or “the Site”) collects, uses, stores, and protects personal information when you use our website (colorsofwardrobe.com), place an order, contact us, or otherwise interact with our services. By using or accessing our Site or services, you agree to the collection and processing of your information as described in this policy. 

2. Information We Collect
We may collect the following personal information from you:

• Order Information: name, billing address, shipping address, email address, phone number, payment information (as required for processing the order), and order history.

• Account & Contact Information: if you register an account or contact us — e.g. email, phone, address, etc.

• Device & Usage Data: When you visit our Site, we automatically collect certain information about your device (e.g. IP address, browser type, time zone, cookies installed on your device) and your interaction with the Site (pages viewed, referring/exit pages, date/time, etc.).

• Communications Data: if you communicate with us via contact forms, email, chat or otherwise.

3. How We Use Your Information
We use the collected information for the following purposes:

• To process and fulfill your orders, including processing payment, shipping, providing invoices/order confirmations, and order tracking.

• To communicate with you: send order updates, respond to your inquiries or requests, provide customer support, and send promotional materials (only if you consent).

• To improve and optimize our Site and services: understand how you use the Site, maintain security, optimize user experience, analytics, and site performance.

• To comply with legal obligations and enforce our Terms of Service.

4. Data Sharing & Disclosure
We will not sell your personal data to third parties. However, we may share your data with third parties only as needed to:

• Fulfill your order — e.g. shipping carriers, payment processors, logistics partners.

• Comply with law or regulation, or protect our rights, property, or safety, and the safety of others.

• If required by law enforcement, court order or governmental request.

If we do share your data with third parties, we ensure that they comply with appropriate data protection obligations.

5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our Site to collect usage information (see “Device & Usage Data” above), to improve the Site experience, for analytics, and to remember user preferences.

You may choose to disable cookies via your browser settings. However this may affect your ability to use certain features of the Site (like placing an order, saving your cart, etc.).

6. Data Security and Retention
We follow reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This may include encryption, secure servers, restricted access, and internal security protocols.

Your data is retained for as long as needed to provide services to you, comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise required. Once there is no longer a need to retain the data, we will securely delete or anonymize it.

7. Your Rights
Under applicable Indian law (including the recently enacted Digital Personal Data Protection Act, 2023), you have the right to:

• Access personal data we hold about you.

• Request correction, updation or deletion of your personal data.

• Withdraw your consent for data processing, where consent was the legal basis.

• Lodge a grievance or complaint if you believe your privacy rights are violated. 

To exercise any of these rights, you may contact us using the contact details provided below.

8. Grievance / Data-Protection Officer (DPO)
In compliance with applicable Indian law, we have appointed a Grievance / Data-Protection Officer. If you have any questions or concerns about this Privacy Policy or our data practices or wish to report a data breach you may contact:

• Email: shop@colorsofwardrobe.com

We will respond to all valid requests or complaints as per the applicable legal timeframe.

9. Children’s Data
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a minor, we will take appropriate steps to delete such information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal/regulatory requirements, or business operations. When we do, we will update the “Last updated” date above. Continued use of our Site or services after changes will signify your acceptance of the revised policy.

11. Contact Us
If you have any questions about this Privacy Policy or your data, or wish to exercise your rights, please contact us at:

• Email: shop@colorsofwardrobe.com
• Address: C-180 Focal Point, Patiala, Punjab India - 147001