Privacy Policy

Last updated: October 1, 2025

This Privacy Policy describes how Colors Of Wardrobe (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from colorsofwardrobe.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). "You" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources. The information collected depends on how you interact with us. In addition to the specific uses below, we may use this information to communicate, provide or improve Services, comply with legal obligations, enforce terms of service, and protect our rights and users.

What Personal Information We Collect

The personal information we collect depends on how you interact with our Site. This may include:

Information We Collect Directly from You

• Contact details: name, address, phone number, email.
• Order information: name, billing/shipping address, payment confirmation, email, phone.
• Account information: username, password, security questions.
• Customer support messages you send through the Services.
• Some features may require direct submission of information. Not providing it may limit feature usage.

Information We Collect about Your Usage

We may automatically collect certain Usage Data using cookies, pixels, and similar technologies. This may include:

• Device information, browser info, network connection, IP address.
• Interactions with our Site, account, or Services.

Information We Obtain from Third Parties

• Vendors or service providers (e.g., Shopify) who support our Site and Services.
• Payment processors collecting payment info to fulfill your orders.
• Tracking technologies when interacting with emails, ads, or Services.

How We Use Your Personal Information

• Providing Products and Services: Process payments, fulfill orders, manage accounts, arrange shipping, handle returns/exchanges, enhance experience via Shopify integrations.
• Marketing and Advertising: Send marketing, advertising, and promotional communications; tailor Services and advertising.
• Security and Fraud Prevention: Detect and act on possible fraudulent or illegal activity.
• Communicating and Improving Services: Provide customer support and improve Services.

Cookies

We use cookies to power and improve our Site, remember actions, run analytics, and better understand user interaction. For Shopify cookies, see Shopify Cookies Policy.

Most browsers accept cookies by default. You can remove or reject cookies, but this may limit functionality.

How We Disclose Personal Information

• Vendors or third parties performing services (IT, payment, analytics, support, fulfillment).
• Business and marketing partners.
• With your consent, or as legally required.
• Affiliates or corporate group members.
• Business transactions like mergers or bankruptcy.

Categories of Personal Information & Recipients

• Identifiers: basic contact details, order, and account info.
• Commercial info: order, shopping, customer support info.
• Internet/network activity: Usage Data.
• Geolocation data: locations via IP or other technical measures.
• Vendors/third parties performing services on our behalf.
• Business/marketing partners and affiliates.

We do not use or disclose sensitive personal info without consent or for inferring characteristics.

Third Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for their privacy practices, content, or accuracy. Review their policies before sharing information.

Children's Data

Services are not for children. We do not knowingly collect information from children under 16. Parents/guardians may request deletion of a child's data.

Security and Retention

No security measures are perfect. Retention depends on account maintenance, Services, legal obligations, dispute resolution, or other policies.

Your Rights

• Access / know your personal information.
• Request deletion or correction.
• Right of portability, restriction of processing, withdrawal of consent.
• Appeal declined requests.
• Manage communications and unsubscribe from promotional emails.

We may need to verify your identity or authorized agent before processing requests. Responses are timely as per law.

Complaints

Contact us for complaints. If unsatisfied, you may appeal or contact local data protection authorities.

International Users

Personal information may be transferred and processed outside your country. Transfers out of Europe rely on recognized mechanisms like EU Standard Contractual Clauses.

Contact

For questions or rights requests, contact us:

• Email: shop@colorsofwardrobe.com
• Address: 1A Hatherley Avenue, O'halloran Hill, SA, 5158, AU